About

The person you’ll work with.

For more than a decade I’ve built the data systems companies run on: real-time pipelines and billing on billions of events a day, and analytics that bring many sources together into one view. I’ve built AI agents since before agents went mainstream, and run them in production at scale: assistants that have handled millions of conversations over SMS, chat and voice.

In every company I’ve worked at, the people running it wanted the full picture, built from every source they had, not one tool’s view. Now that AI is everywhere, everyone also wants it built on that picture: assistants, workflows and automations.

Building AI agents taught me they’re only as good as the data they work from. That’s the work I do now: one picture you can trust, and the AI tools that run on it, built with your team’s domain expertise.

Lou Marvin CaraigFounder, OneContinuum

Roles held: Principal Engineer · Head of Engineering · Director of Engineering
End to end: From data pipelines to AI to the apps your team uses
Based in: Florence, Italy · works remotely, worldwide
Languages: English and Italian

Experience

What I’ve built.

Business-critical systems, high-load and running around the clock, across video advertising, insurtech, engineering intelligence and conversational AI.

Conversational AI for property management

Rebuilt the AI engine behind its leasing assistant, then unified SMS, chat and voice into one agentic core, including low-latency phone calls and conversation scoring.

3M+ SMS conversations and thousands of voice AI calls

Backed by Y Combinator and a16z · Acquired by Venn

Engineering analytics, recognised by Gartner

Set the technical direction for a team of engineers who each owned their work.

An AI agent built on its own data, before agents went mainstream

Backed by Point Nine · Acquired by The Linux Foundation

Home of Linux

Directed engineering for LFX Insights, which shows the health of open-source projects: who contributes, how active each one is, and how it compares. The team spanned the Americas to Asia-Pacific.

Analytics on 15,000+ repositories and 1.9M contributors

2,000+ member organisations

Video advertising

Rebuilt the analytics pipeline to handle billions of events a day in real time, cutting time-to-query from over 20 minutes to seconds, and rebuilt billing to run in real time, counting every event exactly once.

Real-time analytics and billing on billions of events a day

Acquired by ShowHeroes Group

More projects

Custom dashboards, A/B testing, RAG systems and AI chatbots, plus classic machine learning: classification, sentiment analysis and face recognition.

Working together

How it starts.

A first call

We talk through what you need from your data, and whether I’m the right person to help.

A written scope

If there’s a fit, you get a scope with dates before any work begins.

Working together

You work with me directly, and your team stays in the loop on every decision.

Let's get to know your business.

Book a call A first conversation about what you need from your data